Terms & Conditions

These Terms and Conditions of Sale (together with any relevant documents referred to in them (including the Returns Policy on our website) set out the terms on which we supply any product listed on our website (www.hairgenie.co.nz) to you.

All prices are GST inclusive. Each time you purchase Products through this site you will be required to complete payment into The Hair Genie account. Upon payment you are accepting these terms and conditions of sale and, if relevant, any product specific terms. Any terms which you seek to impose in respect of your purchase of Products through this site will not form part of any contract between us. Please read these terms and conditions carefully before ordering any of the Products from our site. If you have any queries on these terms, please contact us before placing any order.

From time to time, product specific terms may apply in addition to or replace these terms in respect of certain products available on the site. Any product specific terms will be clearly indicated and featured on the site in the order process for the Product.

As a user of this Site, you acknowledge that any use of this Site is subject to our terms and conditions. In addition, you will find other useful information on our site. We recommend you review these terms and conditions when you purchase Products.

Privacy Policy

The Hair Genie policy is to respect and protect the privacy of our users. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned to third parties. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Strict guidelines are adhered to in order to keep your personal information private.

As a condition of creating an account with us, you consent us to sending you Administrative Emails and Promotional Emails. ‘Administrative Emails’ involve details of account activity and purchases you have made. ‘Promotional Emails’ consist of product information, new offers and information about hairgenie.co.nz. You may choose to opt out of receiving Promotional Emails anytime by simply clicking the unsubscribe button on our emails.

Limitation on Liability

In no event shall the company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if the company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

External Links

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Links”). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Link.

Payment Terms

We accept payment by Visa, MasterCard or bank transfer.

Sales Terms

All sales are final. For your protection, we ask that you inspect all merchandise immediately upon receipt. We will correct incorrect merchandise or any errors in shipment on our part upon verification of the error. You must notify The Hair Genie of any order discrepancies within 5 days from receipt of goods. Permission to return goods must be obtained within 5 days from the receipt of the goods. All unauthorized returns will be returned to the sender. No returns will be accepted after 30 days of sale.